Know Your Balance

Know your balance prior to shopping. You can easily check your GLElite prepaid card balance online by logging in to your account, through the mobile app or calling the phone number listed on the back of your card.

Holds and Pre-authorizations

All restaurants, hotels, car rental purchases, hair/personal service salons and other service-related merchants expecting a tip may place a hold on your GLElite prepaid card for an amount greater than your purchase. These holds may last until your total transaction amount is finalized - you only pay the amount you sign for at the end which could be more or less. For more information, please see our Terms & Conditions.